Job description for Sales & Marketing Executive at Grand Kesambi Resort & Villa
We are looking for a proactive and target-driven Sales & Marketing Executive to join our team. The ideal candidate will be responsible for driving room revenue and occupancy by expanding our offline travel agent network while actively managing and optimizing our Online Travel Agent (OTA) channels.
Key Responsibilities:
- Offline Sales & Network Building: Establish, maintain, and expand strong working relationships with Travel Agents, Tour Operators, Corporate Clients, and Event Organizers.
- Sales Contracting & Visits: Conduct regular sales calls, site visits, and presentations to secure room allocations, contracted rates, and group bookings.
- OTA Management: Manage day-to-day operations across all major OTA extranets (e.g., Booking.com, Agoda, Traveloka, Tiket.com, Airbnb, Expedia), including rate updates, allotment distribution, and promotional setup.
- Revenue & Performance Optimization: Monitor property ranking, guest reviews, and market trends on OTAs to execute effective pricing strategies and drive bookings.
- Inquiry Handling: Promptly respond to and follow up on incoming booking inquiries via WhatsApp, email, and social media channels.
- Sales Reporting: Prepare weekly and monthly sales reports tracking occupancy metrics, channel performance (OTA vs. Offline), and competitor insights.
Requirements & Qualifications:
- Experience: Minimum 1–2 years of proven experience as a Sales Executive or Sales & Marketing Executive in the hospitality industry (Hotel, Resort, or Villa).
- Agent Network: Must possess a strong, active database and network of Travel Agents and Tour Operators.
- OTA Expertise: Proficient in managing major OTA extranets with a solid understanding of basic revenue management and pricing execution.
- Communication: Excellent negotiation, communication, and interpersonal skills. Fluent in English and Bahasa Indonesia (written and spoken).
- Work Ethic: Target-driven, self-motivated, proactive, and able to work independently as well as in a team.
- Mobility: Must have personal transportation and be willing to conduct external sales visits.
