Job description for Sales & Customer Support at PT. Deptech Digital Indonesia
What You'll Do:
• Assist customers by responding to inquiries and providing product/service information
• Support the sales team with administrative and operational tasks
• Follow up on leads, customer requests, and ongoing sales opportunities
• Build and maintain positive relationships with customers
• Handle customer complaints and coordinate with relevant teams to provide solutions
• Maintain and update customer data and sales records
• Prepare reports and support daily sales activities
What We're Looking For:
• Bachelor's Degree in any major
• Fresh graduates are welcome to apply
• Strong communication and interpersonal skills
• Customer-oriented with a positive attitude
• Proficient in Microsoft Office and Google Workspace
• Detail-oriented, organized, and able to multitask
• Willing to learn and work in a fast-paced environment
• Experience with Point of Sale (POS) systems or the retail industry is a plus
