Job description for Sales & Client Relations Agent at Pertama Property Management
- Manage incoming leads and generate new property management opportunities
- Build strong relationships with developers, real estate agents, brokers and partners
- Manage the sales pipeline and maintain accurate CRM follow-ups
- Qualify property leads and assess their commercial and operational potential
- Present our services with confidence, clarity and professionalism
- Conduct property visits and explain revenue and ROI projections
- Understand owner’s needs and set realistic commercial commitments
- Negotiate management terms within the company’s commercial framework
- Convert qualified leads into signed management agreements
- Achieve sales, conversion and performance KPIs
- Lead new property onboarding from contract signing to operational launch
- Coordinate daily with Operations, Revenue, Finance, Legal and Purchasing
- Act as the main point of contact for assigned owners
- Provide owners with regular updates and structured follow-ups
- Handle owner requests and concerns professionally, providing proactive solutions
- Monitor owner satisfaction and identify risks before they escalate
- Support contract renewals, terminations and owner retention
