Sales Admin - Sentuh Rasa

PT. Sukaa Barki Digital

Company prefers not to disclose

Administrative & HR Administrative Staff

Freelance · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

20-30 years old

Skills

Sales Management

Customer Service

Communication Skills

Customer Relationship Management

This job post is managed by

PT. Sukaa Barki Digital

Job description for Sales Admin - Sentuh Rasa at PT. Sukaa Barki Digital

Tanggung Jawab Utama

Menghubungi dan melakukan follow up customer dari database (repeat order / potential customer).
Mengelola order yang masuk dari marketplace / WhatsApp / database internal.
Mengatur dan memastikan jadwal pengiriman pesanan sesuai dengan jadwal produksi dan ekspedisi.
Berkoordinasi dengan tim produksi dan warehouse terkait kesiapan produk.
Melakukan input dan update data pesanan ke spreadsheet / sistem.
Memastikan customer mendapatkan update status pesanan hingga pengiriman selesai.
Menjaga hubungan baik dengan customer untuk meningkatkan repeat order.

Kualifikasi

Sholat 5 Waktu
Pendidikan minimal SMA / SMK, diutamakan D3/S1.
Memiliki pengalaman minimal 1 tahun di admin sales / customer service / sales online (diutamakan F&B).
Terbiasa menggunakan Google Sheet / Excel untuk input dan tracking order.
Memiliki kemampuan komunikasi yang baik dan responsif kepada customer.
Teliti dan terorganisir dalam mengatur banyak order dan pengiriman.
Terbiasa menggunakan WhatsApp Business / marketplace / CRM sederhana.
Mampu bekerja dengan target follow up dan repeat order.

Nilai Tambah

Pernah bekerja di brand F&B / catering / cloud kitchen.
Terbiasa dengan POS
Memahami alur pengiriman (same day, instant, reguler).
Memiliki kemampuan basic selling / upselling saat follow up customer.

PT. Sukaa Barki Digital

Retail

51 - 200 employees

SBD started as an online retail business and has since grown into a thriving company with a diverse range of products. One of our standout offerings is Kurato Indonesia, a trusted solution for pest control & Lalula Official, Kids Fashion Brand.

With a commitment to innovation and quality, SBD continues to expand its reach, providing effective and reliable products to meet the evolving needs of our customers. We are proud to serve a broad audience and aim to build lasting value through our dedication to customer satisfaction and product excellence.

Our Vision is Delightful Life, means to become a leading company by producing a life characterized by happiness, pleasure and satisfaction in various aspects.

Office address

Jl. Nusa Indah Raya O No.10, RT.6/RW.16, Cipinang Muara, Kecamatan Jatinegara, Kota Jakarta Timur, DKI Jakarta, 13420.

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