Job description for Sales Admin & Customer Service at DASKA CONSULTING
Qualifications & Experience
- Minimum Bachelor’s degree (S1) in any field.
- 3 years of Experience as sales administration, customer service and sales/inside sales (is an advantage)
- Proficient in Microsoft Office (Excel, Word, PowerPoint) for data management and reporting.
- Strong attention to detail, problem-solving skills, and ability to multitask.
- Excellent communication and interpersonal skills to interact effectively with customers and internal teams.
- Willing to be placed at Alam Sutra, Tanggerang.
Tasks & Responsibilities
- Process and manage sales orders (from incoming PO until delivery), ensuring timely and accurate documentation.
- Proactively maintain the orders performance from regular customers to keep and convince the business regularly.
- Follow up and update sample status with customers after sending out from the lab to customers.
- Support the sales team in handling inquiries, generating reports, and ensuring smooth order processing.
- Liaise with customers regarding invoices & payments.
- Record and track incoming and outgoing customer payments (deposits, checks, cash).
- Prepare invoices and tax invoices for customer billing.
- Verify and update customer records in the system to ensure accurate account details.
- Monitor and maintain office supplies, including stationery and meeting essentials.
- Compile and submit weekly sales reports
