Job description for Roastery Operations Manager at PT Karya Sindo Abadi
The Roastery Operations Manager oversees the roastery’s day-to-day operations, from production planning through product dispatch. This role ensures roasting runs consistently, efficiently, and safely, while meeting quality standards and business targets.
Responsibilities
- Plan production based on demand, machine capacity, raw material availability, and sales targets.
- Oversee receiving, storage, roasting, cooling, packaging, and product dispatch.
- Ensure roasting profiles, recipes, and quality standards are followed consistently.
- Monitor the quality of green and roasted beans, and follow up on cupping results and customer complaints.
- Manage inventory of raw materials, packaging, and finished goods, and maintain accurate stock records.
- Set and monitor operational KPIs, such as production output, defect rates, on-time delivery, productivity, and material loss.
- Manage team schedules, task assignments, training, and performance reviews.
- Maintain workplace cleanliness, occupational safety, and compliance with SOPs.
- Ensure machines and equipment are maintained on schedule and coordinate repairs when needed.
- Control operating costs and identify opportunities to improve efficiency.
- Coordinate with purchasing, quality control, sales, warehouse, and delivery teams.
- Prepare reports on production, inventory, quality, operational issues, and recommended improvements for management.
- Develop and update SOPs and workflows as the roastery grows.
Qualifications
- Minimum diploma or bachelor’s degree in Food Technology, Industrial Engineering, Operations Management, or a related field. Relevant experience may be considered in lieu of a degree.
- At least 3 years of experience in roastery operations, coffee production, or manufacturing, including at least 1 year leading a team.
- Understanding of coffee roasting processes, green bean characteristics, roast profiles, and basic cupping.
- Ability to plan production schedules, manage inventory, and interpret operational data.
- Strong leadership, communication, problem-solving, and cross-functional coordination skills.
- Detail-oriented, disciplined, and focused on quality, safety, and achieving targets.
- Proficient with spreadsheets and inventory or production tracking applications.
- Willingness to work hands-on in the production area and adjust schedules to meet operational needs.
Preferred Qualifications
- Certification or training in roasting, cupping, or food safety.
- Experience using roasting machines and roast-profile tracking software.
- Familiarity with quality management, food safety, 5S, or lean manufacturing practices.
- Experience increasing production capacity or launching a new roastery facility.
Success Measures
- Consistent roasted coffee quality.
- Production targets and order fulfillment schedules are met.
- Inventory records are accurate and material loss is controlled.
- Product defects and waste are reduced.
- The team follows SOPs and safety standards.
- Operating costs are controlled and reports are submitted on time.
