Revenue Operations Manager
Job benefits
Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Other
Join us at Lima and get plenty of other benefits that you can enjoy as we build our dreams together.
Must have skills
Job description for Revenue Operations Manager at Lima
Note:
The vacancy below is not at LIMA but with one of our sister companies at one of Jakarta’s premier Golf Clubs.
Furthermore, submit your CV in ENGLISH.
About the position:
We are looking for an Operations Manager to run day-to-day operations, specifically improve and maintain operational excellence. One of the key objectives to achieve is operating the business unit at near maximum capacity.
Responsibilities:
- Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
- Plan and review compensation actions; enforcing policies and procedures
- Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
- Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
- Develop, implement, enforce, and evaluate policies and procedures; develop processes for equipment utilization, inventory management, and shipping
- Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
- Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
- Accomplish operations and organization mission by completing related results as needed
- Manage staff levels, wages, hours, contract labor to revenues
- Run a safe, injury/accident free workplace
- Manage relationships with key operations vendors
- Track rebates, and service levels
- Review and approve all operational invoices and ensure they are submitted for payment
- Serve as the primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
- Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
- Work closely with the GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
- Communicate all operating policies and/or issues at department meetings
Requirements:
- Leadership
- Conflict Management
- Decision-Making
- People Management
- Data Entry Skills
- Data Processing Skills
- Reporting Skills
- Deadline-Oriented
- Budget Development
- Problem Solving Skills
- Planning and Organizing
- Excellent Communication Skills
- Critical Thinking and Problem Solving Skills
- Team Work
- Project Management
- Business Management
- Financial Management
- High-Level HR Duties
About the company
Founded in 2020, our company provides innovative digital solutions for the legal profession, its practicioners and the community at large.
Office address
SenopatiCompany gallery
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