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Skills
Job description for Retail Executive (Fine Jewellery) at B. P. De Silva Jewellers Pte Ltd
As a B.P.de Silva Retail Executive, you are responsible for delivering a great client experience, building our brand one customer at a time and ultimately driving our business through sales.The ideal candidate also understands how to be a team player, is savvy about the visual and operational aspects of the role, and is above all, committed.
Key responsibilities include but are not limited to:
Customer Service and Sales:
● Being a brand ambassador reflecting the company core values
● Ensuring the very best levels of customer service.
● Selling, directing and driving sales.
● Offering a personal shopping and styling experience to our clients.
● Delivering the monthly and seasonal sales targets and working closely with the team to do so.
● Ensuring that customers are added to the Database.
● Maintaining a Customer book of key customers and VIP’s.
● Leading by example when it comes to follow-up and clienteling.
● Managing after sales-service of client’s
Be Team Player/Buddy
● Demonstrate a high degree of maturity and integrity.
● Lead by example and model behavior that reflects the company's core values.
● Manage conflict professionally and take ownership for your part in the team dynamic.
● Share weekly sales report and insights with the team
● Contribute to a positive atmosphere that is fun, professional, productive and team oriented.
Stock Management:
● Working closely with the Operations team to ensure healthy stock levels
● Keeping stock replenished and stock rooms tidy.
● Conducting regular stocktakes.
The Ideal Candidate
Attitude:
● A highly motivated and competent individual able to converse confidently at all levels both internally and externally with staff and clientele.
● Passion for People, Design, Jewellery and Gemstones
● A self-starter able to set the standard by their own professionalism and attitude.
● Comfortable working in a fast paced retail environment.
● Must be energetic, self-motivated and self-organised.
● Willingness to work hard and always have the intention to drive the business forward.
● Being able to work on several tasks at a time.
● Be capable of working to deadlines / ability to prioritise / optimal time management.
Skills:
● Proven retail sales and expertise within a luxury business for at least 2 years.
● Proficiency in Microsoft
● Experience using Google Suite is a plus.
● Additional Language skills are a plus.
● Gemmological Certification is a plus.
Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Taiwan.