Resort Photographer
IDR4,000,000 - 5,000,000/Month
Full-Time · On-site
Minimum Senior/Vocational High School
Less than a year of experience
This job was closed
Job Requirements
On-site
Less than a year of experience
Minimum Senior/Vocational High School
20-35 years old
Skills
Photo Editing
Photography
Videography
This job post is managed by
PD
PT. Digiphoto Imaging Indonesia
Online 7 hours ago
Job description for Resort Photographer at PT. Digiphoto Imaging Indonesia
The Guest Associate & Photographer is a versatile role responsible for delivering both exceptional customer service and high-quality photography/videography experiences to luxury resort guests. This position involves managing day-to-day operations, guiding guests through their booking and photoshoot journey, conducting professional photography/videography sessions, and ensuring all processes run smoothly from start to finish. The role is essential in providing a personalized, high-end experience that meets the standards of the Blu Canvas/Resortrait Program.
Key Responsibilities:
1. Daily Operations Management:
- Oversee daily preparations, including system checks, reviewing the schedule, and confirming bookings.
- Ensure that the photography studio or designated shoot areas are fully set up and meet program standards.
2. Guest Interaction and Assistance:
- Warmly welcome guests and guide them through the entire experience, from booking to the photoshoot and post-session.
- Provide clear and detailed information about available photography packages, ensuring guests fully understand the services offered.
- Assist guests with any inquiries or requests during their session, ensuring their comfort and satisfaction throughout.
- Promote photography services by engaging guests, answering questions, and effectively presenting service offerings to secure bookings.
- Maintained a professional and well-groomed appearance, contributing to the polished image of the team and organization.
3. Photography/Videography Sessions:
- Conduct personalized, professional photoshoots and videography sessions that meet luxury standards.
- Use creativity and technical expertise to capture high-quality images that reflect the unique moments of each guest’s stay.
- Adapt to guest preferences and ensure they have a memorable experience during the session.
4. Sales and Upselling:
- Promote additional services, including premium photo packages and products, to enhance guest satisfaction and increase sales.
- Identify opportunities to upsell guests on tailored products such as photo albums, digital content, or extended sessions.
5. Editing and post-production:
- Curate, edit, and prepare photos and videos for guest viewing and delivery, maintaining the highest quality.
- Collaborate with the editing team or handle basic post-production work to ensure timely and professional delivery.
6. Team Collaboration:
- Work closely with other team members, including Guest Associates, Photographers, and Team Leaders, to coordinate guest bookings, session logistics, and operational tasks.
- Participate in daily team briefings to review guest expectations and operational goals.
7. Administrative Duties:
- Manage bookings, process payments, and maintain accurate guest records, ensuring smooth administrative operations.
- Handle any guest follow-up or post-session inquiries, ensuring all guest needs are met promptly and professionally.
8. End-of-Day Procedures:
- Complete end-of-day tasks, including cleaning and storing equipment, reviewing the day's activities, and preparing for the next day's operations.
- Ensure all administrative work is completed, including updating guest records and session details.
Qualifications:
- 1+ years of experience in customer service or photography, preferably within a luxury, boutique, or aviation hospitality (in-flight service) environment.
- Fluent in English with the ability to communicate effectively with an international clientele.
- Strong communication and interpersonal skills with a focus on guest satisfaction.
- Proficiency in photography and videography equipment, with a basic understanding of post-production tools (e.g., Lightroom, Photoshop).
- Ability to manage multiple tasks and provide a seamless guest experience in a fast-paced, high-end environment.
- A strong eye for detail, creativity, and adaptability to meet guest expectations.
About the company
Founded in 2004, DEI is the market leader in imaging services and solutions. Spread across 21 countries, committed to turning priceless moments into timeless memories. Always looking at innovative ways to elevate the guests' most exciting experiences.
Office address
Jl. Drupadi VI No. 60, Sumerta Kelod, DenpasarGlints Safety Tips
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