Job description for Reservation at On The Way - Bali
Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
Language Proficiency: Fluent in English (both written and verbal). Additional languages are a plus.
Experience:
- Previous experience in a reservation or customer service role preferred.
- Familiarity with reservation software and booking systems.
Skills:
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to handle customer inquiries and resolve issues efficiently.
- Proficient in Microsoft Office Suite and basic computer skills.
Personal Attributes:
- Strong problem-solving skills and a customer-oriented mindset.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Professional appearance and demeanor.
Other Requirements:
- Flexibility to work various shifts, including weekends and holidays.
- Ability to maintain confidentiality and handle sensitive information.
Responsibilities:
- Manage and process reservations.
- Provide information about services, rates, and availability.
- Collaborate with other departments to ensure a seamless customer experience.
