Job description for Reservation at On The Way - Bali
• Education:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Language Proficiency:
Fluent in English (both written and verbal). Additional languages are a plus.
• Experience:
Previous experience in a reservation or customer service role preferred.
Familiarity with reservation software and booking systems.
• Skills:
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
Ability to handle customer inquiries and resolve issues efficiently.
Proficient in Microsoft Office Suite and basic computer skills.
• Personal Attributes:
Strong problem-solving skills and a customer-oriented mindset.
Ability to work under pressure and manage multiple tasks simultaneously.
Professional appearance and demeanor.
•Other Requirements:
Flexibility to work various shifts, including weekends and holidays.
Ability to maintain confidentiality and handle sensitive information.
• Responsibilities:
Manage and process reservations
Provide information about services, rates, and availability.
Collaborate with other departments to ensure a seamless customer experience.
Note:
Probation 3 month
