RESERVATION OFFICER

PT Pasifik Hoki Indonesia

Rp2,200,000 - 3,000,000/Month

Building & Real Estate Property Administrator

Contract · On-site

Minimum Associate Degree

1 - 3 years of experience

This job was closed

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

Skills

Customer Service

Property Bidding

Teamwork

Property Front Desk

Project Management

Property Management

Microsoft Office

Event Management

Time Management

Property Customer Service

Job Benefits

Career Path

THR

Work Insurance

Health Insurance

This job post is managed by

HR Pasifik Sukses Gemilang

Job description for RESERVATION OFFICER at PT Pasifik Hoki Indonesia

Tugas & Tanggung Jawab :

1. Mengelola reservasi melalui telepon, WhatsApp, email, OTA, dan sistem internal.

2. Memastikan ketersediaan unit serta mengelola perubahan dan pembatalan reservasi.

3. Memberikan informasi dan konfirmasi terkait reservasi, pembayaran, serta check-in/check-out.

4. Berkoordinasi dengan tim operasional untuk memastikan kesiapan unit.

5. Menyusun laporan reservasi, memantau okupansi, dan memastikan proses sesuai SOP.

Kualifikasi :

1. Minimal D3/S1 Perhotelan, Pariwisata, Administrasi, atau jurusan terkait.

2. Berpengalaman 1–2 tahun di bidang Reservation, Front Office, atau Hospitality.

3. Memahami proses reservasi, customer service, dan sistem OTA (nilai tambah).

4. Mampu mengoperasikan Microsoft Office dan sistem reservasi.

5. Komunikatif, teliti, berorientasi pada pelayanan, serta bersedia bekerja shift.

PT Pasifik Hoki Indonesia

11 - 50 employees

We start our business from a small team on 2008. Establised as PT Pasifik Hoki Indonesia (PHISOFT) on 27th May 2015 as a member of PSG Group. PHISOFT is a tech company not only a software house. We focus on manufacturing and development of the technology and provide technology as a service. Our team consists of System Analyst, Certified IT Consultant/ Advisor/ Coach, HRIS/ HCMS Consultant, ERP Functional Consultant, Project Manager, Desktop Platform Engineer, Web Platform Engineer, Mobile App Engineer (Android & IOS), Web Designer, Graphic & Multimedia Designer, IT Support, Helpdesk & Customer Service, Business Development Team, Marketing & Public Relation Team to serve our valued customers.

Office address

Gold Coast Office Tower, Liberty Tower OTB 20B, Penjaringan, Jakarta Utara, Daerah Khusus Ibukota Jakarta 14470

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