Reservation Officer

Pera ONE Xperience

Rp3,000,000 - 3,500,000/Month

Hotel & Travel Hotel Receptionist

Full-Time · On-site

Minimum Associate Degree

Less than a year of experience

This job was closed

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

19-30 years old

Female only

Skills

Hotel Reservations

Microsoft Office

Hotel Reception

Job Benefits

Training/Certification

THR

Perform Bonus

Career Path

Work Insurance

Health Insurance

This job post is managed by

Karir PeraONE Xperience

Job description for Reservation Officer at Pera ONE Xperience

Job description:

- Manage all bookings and reservations across OTAs.

- Handle guest communication (pre-arrival, in-stay, post-stay).

- Maintain and optimize the booking platform and CRS.

- Manage and update Channel Manager (STAAH) and pricing.

- Execute and refine the guest communication guidebook.

- Monitor online reviews and ensure timely responses.

- Conduct daily competitor rate checks.

- Ensure pricing and promotions are consistent across all channels.

- Update daily booking forecasts and communicate changes to relevant teams.

Requirements:

- Minimum 1 year of experience in Reservations, OTA management, or Front Office (hospitality preferred).

- Understanding of OTA systems, CRS, and Channel Manager (STAAH is a plus).

- Detail-oriented with strong analytical skills.

- Strong communication skills, professional and responsive.

- Able to learn and adapt quickly, especially in booking data and analytics.

- Preferably based in Bali or willing to work in Denpasar.

Pera ONE Xperience

11 - 50 employees

Pera ONE Xperience is a real estate development and lifestyle brand by ONE derland Enterprise, focusing on creating luxury, sustainable, and timeless properties in locations like Bali and Gili Trawangan, with the initial project being Pera ONE Villas. The brand emphasizes creating opportunities and memorable experiences through its projects, which blend design with eco-conscious practices, as shown in the Pera ONE Villas development

Office address

Jl. Gunung Soputan I No.16A, Pemecutan Klod, Kec. Denpasar Bar., Kota Denpasar, Bali 80119

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