Job description for Remote Telemarketer & Sales Admin Specialist at PT Gen Duta Beauty
We are seeking a versatile, highly organized, and fluent English-speaking Remote Telemarketer & Sales Admin Specialist based in Indonesia. This hybrid role requires a dynamic individual who can confidently handle outbound calling to generate leads in Singapore, while simultaneously managing critical back-end administrative support for our sales operations.
Because you will be communicating with Singaporean clients and generating internal company data, excellent fluency in both spoken and written English is mandatory.
Job Scope & Key Responsibilities
1. Telemarketing & Lead Generation (60%)
Conduct outbound calls to prospects in Singapore to introduce our products/services and generate qualified leads.
Pitch effectively, handle objections professionally, and secure confirmed appointments or product demonstrations for the Singapore sales team.
Follow up promptly on inbound inquiries via phone, email, or WhatsApp Business.
2. Sales Administrative Support (40%)
CRM & Data Management: Maintain, clean, and update the company database/CRM system (e.g., HubSpot, Salesforce) to ensure all client interaction records are flawless.
Email & Correspondence: Draft and send professional follow-up emails, proposals, and quotation requests to Singaporean prospects post-call.
Calendar Management: Coordinate schedules, send calendar invites, and manage booking links for the Singapore-based sales executives.
Reporting: Compile daily/weekly sales and call activity reports using Excel or Google Sheets to present to management.
Documentation: Help organize sales collaterals, digital files, and presentation decks as required by the team.
Job Requirements
Language Proficiency
Strong English Fluency (Written & Spoken):
Spoken: Clear pronunciation and confident phone presence suitable for communicating with Singaporean business professionals.
Written: Professional email etiquette, accurate grammar, and the ability to draft business correspondence independently.
Skills & Experience
Minimum 1–2 years of experience in telemarketing, inside sales, or a dual customer service/administrative role.
Proficient in Google Workspace (Docs, Sheets, Slides) and Microsoft Office (especially Excel).
High level of organizational skills, attention to detail, and the ability to multi-task between calling and data entry.
Disciplined, proactive, and capable of managing time effectively in a remote work setting.
