Job description for Recovery Attendant at Jungle Padel Seseh
JOB DESCRIPTION
- Welcome and greet guests entering the recovery area in a warm, friendly, and professional manner.
- Assist guests with inquiries and provide information about recovery facilities and services.
- Handle towel distribution, collection, and ensure towel availability for guests.
- Ensure all guests feel comfortable, welcomed, and well taken care of throughout their visit.
- Monitor the recovery area to maintain cleanliness, tidiness, and a pleasant atmosphere.
- Assist guests with the proper use of recovery facilities when needed.
- Respond promptly and professionally to guest requests, concerns, and feedback.
- Coordinate with the housekeeping and other operational teams to ensure smooth daily operations.
- Ensure recovery area rules and safety guidelines are communicated and followed by guests.
- Deliver excellent customer service to create a positive and memorable guest experience.
REQUIREMENTS
- Minimum high school diploma (SMA/SMK) or equivalent.
- Previous experience in hospitality, guest relations, receptionist, or customer service is preferred.
- Good English communication skills are required, both verbal and written.
- Friendly, outgoing, and confident personality with a positive attitude.
- Well-groomed, presentable, and professional appearance.
- Strong interpersonal and communication skills.
- Passionate about hospitality and delivering excellent guest experiences.
- Able to multitask and work effectively in a fast-paced environment.
- Proactive, attentive to details, and willing to assist guests.
- Flexible with working hours, including weekends and public holidays.
- Able to work independently and as part of a team.
- Available to join immediately or on short notice is preferred.
