Receptionist / Guest Relation Officer

Job Description:

We are looking for a professional and energetic Receptionist with a hospitality background and a passion for sports, especially padel. As the first point of contact for our company, you will be responsible for welcoming guests, handling phone calls, and assisting with administrative tasks to ensure smooth daily operations.

Responsibilities:

• Greet guests warmly and assist with inquiries.

• Answer and direct phone calls professionally.

• Manage incoming and outgoing mail and documents.

• Assist in scheduling meetings and coordinating conference rooms.

• Maintain a neat and welcoming reception area.

• Support event coordination and guest services related to padel activities.

Requirements:

• Diploma in Hospitality or a related field is preferred.

• Minimum 2 years of experience in hotel reception or the hospitality industry.

• Passionate about sports, especially padel, wellness, and an active lifestyle.

• Well-groomed, professional, and excellent communication skills.

• Willing to work in shifts / on public holidays

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Friendly, proactive, and customer-oriented.

• Fluency in English and Bahasa Indonesia is preferred.

• Available to join immediately.