Job description for Receptionist (Daily Worker) at Outpost Bali
Outpost is a next-generation travel and hospitality brand designed to meet the needs of remote professionals and digital nomads seeking to live, work, travel, and explore the world.
Our destination neighbourhoods deliver boutique coliving accommodation combined with modern coworking spaces, travel and wellness programs, cafe and bar offerings, as well as social and recreational events. Our online community connects our members to a network of fellow nomads and travellers, as well as career opportunities and lifestyle content.
Come join a growing company and help us redefine how people will live, work and find their purpose.
Receptionist (Daily Worker)
Who We Are Looking For:
Person who will be the face of the company brand with an excellent communication skill with a warm and fun personality.
Responsibilities include :
- The main role is to create a welcoming feeling when entering the space. Experienced in office reception, as an administrative assistant, or something similar. This role is critical for first impressions.
- Be the first contact that people see when they enter the space or pass through for events. Interacting with many different people from many different walks of life, and being able to present Outpost positively, while fielding questions and forwarding inquiries to appropriate parties.
- Carrying out random acts of kindness.
- Greet everyone who comes into the space, and provide tours for new members and other interested parties.
- Tidying and stocking up to ensure our space continually reflects who we are and what we value.
- Keeping space tidy throughout the day including monitoring & organizing shoe racks arrangement
- Working together with house keeping to ensure space is clean, drinking water supplies are sufficient etc.
- Keep notes and record messages from guests to obtain feedback for improvement and report it back to the management.
- Assisting Outpost members for F&B reservations.
- Conduct administrative assistant tasks as necessary.
- Introduce new members to the community and facilitating connections
- Administrative assistant/task.
- Answer incoming calls and address guest questions & inquiries
- Support event and community activities in the space and work closer with the Experience & Community team.
Job Requirements:
- Fresh graduates are welcome. Hospitality experience and English certification are a plus.
- Previous experience in hospitality, customer service, or related roles is a bonus.
- Great organizational and people skills.
- Basic Computer Skills.
- Strong employee-relations skills with attention to diverse international and local culture knowledge; must be approachable and able to earn trust and credibility with employees in the organization.
- Solution-oriented, highly resourceful, with exceptional follow-through.
- Able to deal with and manage conflictual situations effectively.
- Flexible, highly organized, and able to easily shift priorities.
- Possess a natural, yet professional ease at working with and relating to the needs of employees in a fast-paced, ever-changing environment.
- Excellent verbal and written communication skills.
