Quality Process Improvement
Skills
Job description for Quality Process Improvement at Djoin
Job Descriptions:
- Conduct daily monitoring, reviews and assessments, prepare documentation, measure quality performance.
- Review track and manage the implementation & efficiency of all quality monitoring procedures and systems.
- Conduct reviews of individual and team capability to ensure quality performance meet targets.
- Review client claims and non-compliance issues.
- Conduct data analysis to identify areas for improvements.
- Identify and implement the best methodology that is appropriate and applicable to improve quality.
- Develop, recommend and monitor corrective and preventive actions.
- Evaluate andaudit team quality included in external and internal reports.
- Check and validate any findings and implement appropriate corrective action.
- Maintain standards and performance quality for all services provided.
- Maintain good communication with development teams to improve business processes.
Requirements:
- Bachelor’s Degree in Business Administration, Computer Science, Engineering, Business, Statistics, Mathematics, or equivalent.
- At least 1 year experience in quality process improvement or any similar role
- Excellent communication skills, speaking, reading and writing in English and Bahasa.
- Strong desire to learn and develop new skills.
- Team player that actively contributes to the group in order to complete tasks and meet goals.
- Proven capability to make data oriented decisions.
- Proficient to detecting patterns, observing, interpreting data, integrating new information, and making decisions based on the data.
- Proficient skills with MS Office and Google Products (Mail, Slides, Sheets, Docs, Drive).
- Excellent interpersonal and communication skills.
- Have experience in services analysis and data analysis.
What You Will Get:
- Strategic office location
- Flexible working hours and hybrid work culture
- Friendly and dynamic work environment
- Opportunity to take part in growing startup in Bali
Our team will review your application and be in touch if your application is shortlisted for the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.
About the company
Starting from a software provider former company (Solusi Sakti) for an ecosystem of micro-financial institutions in Bali to become a Technology Enabler that provides holistic solutions that go beyond technology through our new identity called “Djoin”
Office address
Jl. Bypass Ngurah Rai No.439, Sesetan, Denpasar Selatan, Kota Denpasar, BaliOther Jobs from Djoin
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