Responsibilities:
Quality Control Specialist for sales department
Skills
Job description for Quality Control Specialist for sales department at Affiliateup
- Monitoring inbound and outbound correspondence calls, e-mails and chats;
- Checking the quality of services provided by the employee in accordance with the work criteria;
- Providing feedbacks to help out deliver best customer service;
- Making detailed individual reports about the services provided;
- Keeping active communications with team leaders and managers;
- Analyzing deeply each case and raising flags if needed;
- Improve business processes in QC area.
Requirements:
- Exceptional listening and analytical skills;
- Experience or acquiring knowledge in the Fintech industry or E-commerce;
- Ability to sit still and focus;
- Excellent written and spoken English, Malay and Indonesian languages.
Benefits:
- Working for a dynamically growing company;
- Challenging but exciting tasks with our own product;
- Trainee period is provided;
- Competitive salary;
- Working on a standard schedule with a possibility of flexible working hours;
- Office work in the centre of Kuala Lumpur;
- Job Types: Full-time, Contract.
About the company
AffiliateUp is a highly efficient team of professionals that came together to develop sophisticated projects in the affiliate marketing industry.
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