Job description for Quality Assurance Staff at PT. Reka Sinergi Pratama
About the Role
We are looking for a QA Staff to ensure the quality, reliability, and performance of our SaaS-based travel technology products before and after they are released to customers.
In this role, you will work closely with the Product, Developer, and Support teams to plan and execute testing, identify bugs and system issues, document test results, and ensure that product improvements meet the required quality standards.
This position is ideal for someone who is detail-oriented, analytical, curious about how systems work, and passionate about finding problems before they reach customers.
What You’ll Do
1. Develop and maintain Quality Assurance policies, procedures, and testing standards for SaaS products.
2. Plan, prepare, and execute functional, regression, integration, and user acceptance testing (UAT).
3. Create and maintain test scenarios, test cases, test data, and testing documentation.
4. Verify new features, system enhancements, bug fixes, and product releases against defined requirements.
5. Identify, reproduce, document, and track bugs or system issues using appropriate tools.
6. Collaborate closely with Product and Developer teams to investigate and resolve identified issues.
7. Perform regression testing to ensure existing features continue to function properly after system changes.
8. Conduct pre-release testing to ensure products and features meet defined quality standards before being released to customers.
9. Analyze testing results and identify recurring issues, quality risks, and areas for improvement.
10. Monitor and follow up on reported issues until they are properly resolved and verified.
11. Evaluate testing and audit findings and recommend appropriate corrective and preventive actions.
12. Maintain accurate QA documentation, including test results, defect reports, and release records.
13. Support the development and implementation of continuous improvement initiatives to improve product quality and testing efficiency.
14. Assist in monitoring customer-reported issues to identify potential product quality problems.
15. Stay updated on product features, system processes, and relevant technology developments.
What We’re Looking For
1. Minimum Diploma/Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
2. Fresh graduates with relevant academic projects, internships, or testing experience are welcome to apply.
3. 1–2 years of experience in Software QA, Quality Assurance, Software Testing, or a related field is preferred.
4. Good understanding of software testing concepts and SDLC.
5. Familiar with functional testing, regression testing, integration testing, and UAT.
6. Able to create and execute test cases and test scenarios.
7. Able to identify, reproduce, document, and track software bugs.
8. Familiar with bug tracking, project management, or QA tools is an advantage.
9. Basic understanding of API testing, SQL/database, and system integration is an advantage.
10. Familiarity with SaaS products, travel technology, OTA, GDS, booking systems, or other web-based platforms is a plus.
11. Good command of Bahasa Indonesia and English, both written and verbal.
If you are detail-oriented, analytical, curious about technology, and enjoy finding problems before they reach customers, we’d love to hear from you!
Apply now and grow with us.
