Job description for Progress Advisor at Citra Edukasi Prima
With over 30 years of experience, English 1 (formerly EF English First) delivers high-quality English education that prepares young people not just for academics, but for life. We help students master a language, build future-ready skills, experience global standards, and grow into confident individuals.
And this journey begins with our people. When you join English 1, you help shape futures and create meaningful learning experiences every day.
It is more than a language - it is the experience of a lifetime.
We are looking for people who:
Bring passion and positivity to helping young learners grow
Create supportive, high-quality experiences for students and parents
Approach challenges with a "nothing impossible" mindset
Take initiative, think creatively, and show entrepreneurial spirit
Strive to be the change - always learning, improving, and collaborating
The Role: Progress Advisor
Support student success by guiding parents with clear communication, proactive care, and trusted progress updates.
What You Will Do
- Deliver timely, clear updates on student progress to parents
- Build long-term, trust-based relationships with students & families
- Address concerns proactively and resolve learning or scheduling issues
- Drive course renewals & referrals through personalized support
- Monitor progress data and flag early signs of disengagement
What You Bring
- Excellent communication & relationship-building skills
- Strong problem-solving ability and attention to detail
- A caring, proactive mindset with strong teamwork skills
- Confidence in presenting program value and supporting retention
