Product Operations B2C
Company prefers not to disclose
Full-Time · Hybrid
Minimum Bachelor’s Degree
1 - 3 years of experience
This job was closed
Job Requirements
Hybrid
1 - 3 years of experience
Minimum Bachelor’s Degree
22-35 years old
Skills
Product Operation
Project Management
Product Development
This job post is managed by
TK
Tsania Kautsar Nurtifali
Online yesterday
Job description for Product Operations B2C at PT Digital Dibimbing Indonesia
Job Overview:
The Product Operations B2C is responsible for supporting the operational aspects of our b2c product, ensuring smooth execution, and enhancing the overall learning experience. This role involves coordinating with various teams, managing processes, and continuously improving the our products to meet market needs.
Job Description:
- Oversee the day-to-day operations of our product, ensuring timely execution and high-quality delivery.
- Collaborate with Learning Design, Talent Support, Marketing, and Tech teams to align bootcamp products with market needs and learner expectations.
- Monitor and evaluate the performance of students, collecting feedback to identify areas for improvement.
- Support the development of our new programs and the enhancement of existing ones by conducting market research and analyzing industry trends.
- Assist in the creation of Product Requirement Documents (PRD), timelines, and budgeting for each bootcamp batch.
- Maintain accurate and up-to-date documentation of student performance, attendance, and other key metrics.
- Ensure that the customer experience for accessing e-learning is seamless and in line with the customer's goals
Qualifications:
- Bachelor’s degree in related field, preferrably from data or IT
- Proven experience in product operations, program management, or similar roles, preferably in an educational or training environment.
- Excellent listening, oral/written communication, critical thinking, and decision-making skills
- Strong project management skills, with the ability to handle multiple tasks and meet deadlines.
- Excellent communication and collaboration skills.
- Familiarity with e-learning platforms and technologies.
- Strong research skills to identify market needs and uncover product opportunities.
- Analytical mindset with a focus on continuous improvement.
- Fluent in English, both written and spoken is a plus point
About the company
dibimbing.id (PT. Dibimbing Digital Indonesia) provides the opportunity to learn from the best experts through an easy platform. Learn anything with anyone intensely and become an expert in any field you want!
Office address
Jl. Kemang Utara E No.52B, RT.8/RW.1, Bangka, Kec. Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12730Glints Safety Tips
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