Product Manager (Internal Tools)

RateS

Singapore, Singapore

SGD 3,000 - 4,500/month

Product Management

Full-Time

1 - 3 years of experience

Posted 2 months agoUpdated 2 months ago

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Job description

Product Manager (Singapore)
RateS is looking for an experienced product manager with technology experience with the understanding of complex inventory management and customer order fulfillment systems to join our Internal Ops-Engineering Product team. In this role, you must understand what matters to customers, what drives the business, and how we can influence both short-term and long-term business outcomes. Your customer is our internal operations and customer success team, to help them improve our internal platform and processes.
Working backwards from “the user”, you must define the strategic vision for the product, own the long-term roadmap, and drive teams to execute on that vision. You will be leading initiatives where the product opportunity and/or technology strategy has yet to be defined. You will need to drive clarity in problem and opportunity definition while being comfortable in dealing with a high degree of ambiguity.

Roles and Responsibilities
Initiate, define, plan and manage the roll out of the product features and enhancements for the product initiatives that you own
Deliver high standard product solutions working closely with engineering teams and understand the impact of technical design decisions on ability to scale and innovate for customers
Measure Improvements and impact of changes and set-up mechanisms to audit impact and perform necessary course corrections where needed to meet business objectives
Provide day-to-day support during the rollout/implementation of newer features and gather feedback
Manage engagement with multiple stakeholders, including Operations, Customer Success, Business Development, Engineering

Requirements
Minimum 2 years of experience in Strategy, Product Management, Business Analysis or UX Design.
Excellent critical thinking, stakeholder management and communication skills.
Familiar with modern web architecture, intuitive feel of how complex a given solution might be and what the technical implications are.
Good to have: 
Background in retail, eCommerce, logistics, operations experience
Bachelor’s Degree in Computer Science, Operations, Business, Design or related
Familiarity with various in-depth research and analysis methods
Possess outstanding design thinking and fluid logical thinking abilities
Exceptional soft skills – especially in both written and oral communication, to share ideas with personnel from various seniority levels flawlessly
Ablility to perform in a high-pressure, fast-paced and growth-charged environment
A growth mindset to go beyond comfort zones in leading R&D
Strong passion for e-commerce industry
Proficiency in Bahasa Indonesia; past experiences in Indonesia

Must have skills

Product Management

Product Development

Product Knowledge

Product Design

Nice to have skills

Programming

RateS

Founded in 2019, RateS is Indonesia’s mobile-first social commerce platform. We pioneer a unique factory-to-consumer model that leverages the power of social networks for recommendation-based commerce. We source high-quality products directly from suppliers and connect them with resellers who help to sell these products to their networks and communities. We build tools and capabilities that enable anyone to start selling within minutes. These include centralized inventory, social sharing, cross-border logistics, payment collections, customer service.
We are passionate about thinking big and solving complex problems, improving the lives of millions of Indonesian housewives and students - by providing them the tools to earn an additional income.

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