Presales/Solution Architect

PT. CaritaHub Peduli Lansia

Rp2,000,000 - 3,500,000/Month

Computer & Software Software Architect

Full-Time · Hybrid

Minimum Bachelor’s Degree

1 - 3 years of experience

Job Requirements

Hybrid

1 - 3 years of experience

Minimum Bachelor’s Degree

Skills

Customer Engagement

Customer Relationship Management

Sales Management

B2B Sales

B2C Sales

Communication Skills

Customer Service

Sales and Marketing

Account Management

Sales Strategy

Job Benefits

Work Insurance

Career Path

Health Insurance

Transport Money

THR

Sales Commission

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Caritahub Peduli Lansia

Premium Employer

Job description for Presales/Solution Architect at PT. CaritaHub Peduli Lansia

Solution Architect / Presales

Job Description

Develop standardized solution packages based on different customer segments, including nursing homes, senior living facilities, daycare centers, home care providers, hospitals, and government institutions.
Develop Product Matrices and Feature Playbooks for the Marketing and Sales teams.
Support the Marketing Manager in B2B and C-level client meetings.
Conduct technical discovery and product demonstrations for prospective clients.
Act as a technical advisor to clients and recommend solutions based on their budget, infrastructure, and operational requirements.
Conduct requirements gathering, gap analysis, and technical assessments of prospective clients.
Prepare technical proposals, system architecture diagrams, and Scope of Work (SoW) documents.
Translate client requirements and pain points into structured product feedback for the Product/PM team.
Work closely with the Product team to ensure solutions and features meet actual market needs.
Lead Proof of Concept (PoC) and pilot projects for new clients.
Support client onboarding and initial implementation.
Prepare technical onboarding guides and documentation for client operational staff.

Requirements

Bachelor's degree in **Information Systems, Computer Science, Information Technology, or a related field**.
Minimum **3 years of experience** in Solution Architecture, Presales, IT Consulting, or a related field.
Experience in **B2B SaaS presales or IT consulting** is preferred.
Strong technical writing skills, particularly in preparing **SoW, technical proposals, API documentation, and solution architecture documents**.
Understanding of **API, webhooks, cloud infrastructure, and system integration**.
Understanding of medical devices and/or IoT integration is preferred.
Strong requirements-gathering and technical assessment skills.
Able to conduct product demonstrations for both technical and non-technical audiences.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Able to bridge business requirements, client needs, and technical solutions.
Strong consultative selling approach.
Fluent in English.

PT. CaritaHub Peduli Lansia

Information Technology and Services

11 - 50 employees

PT CaritaHub Peduli Lansia adalah entitas lokal Indonesia dari CaritaHub — platform perawatan lansia terintegrasi yang dibangun oleh Weeswares, perusahaan teknologi asal Singapura dengan pengalaman lebih dari 10 tahun di bidang enterprise software.

CaritaHub hadir untuk memberdayakan penyedia layanan perawatan lansia di Indonesia dengan teknologi digital yang mencakup manajemen perawatan, kecerdasan buatan (AI), perangkat pintar, dan aplikasi — semuanya dalam satu platform yang terhubung.

Di Indonesia, CaritaHub berfokus pada layanan Residential Care dan Senior Living, bekerja sama dengan panti jompo dan rumah perawatan lansia di Surabaya dan sekitarnya. Kami mendukung staf garis terdepan untuk mengelola perawatan secara lebih efektif melalui pemantauan 24/7, perencanaan perawatan, dan konektivitas keluarga.

Misi kami:

- Memungkinkan lansia untuk menua dengan baik di komunitas melalui ekosistem digital yang mendukung kesehatan fisik, kognitif, dan sosial mereka.

- Menghubungkan lansia, keluarga, relawan, dan penyedia layanan untuk mendorong keterlibatan yang bermakna.

- Menghadirkan AI ke dalam perawatan lansia untuk membantu tim perawatan bekerja lebih efektif tanpa menggantikan hubungan manusiawi yang paling penting.

CaritaHub juga aktif berkontribusi pada program Sekolah Rakyat di Indonesia dengan memberikan pendidikan teknologi kepada siswa dari latar belakang kurang mampu, serta mendukung panti wredha milik pemerintah di Jawa Timur dengan teknologi perawatan berkualitas.

Office address

INTILAND TOWER SUITE LEVEL 3, JL. PANGLIMA SUDIRMAN KAV. 101-103, SURABAYA.

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