Assist in the timely management of communications; including written, telephone, email, and voicemail.
Compose and edit letters, documents, emails, proposals and ensure follow up with those that require answers, responses, and written replies.
Assist in the management and organization of the calendar by scheduling appointments, meetings, engagements, and daily activities, including running errands.
Manage and coordinate travel for both business and personal arrangements.
Spend time and become familiar with all aspects of business and residence.
Assist in screening calls, email, transmittals, and visitors.
Prepare agendas, attend meetings, and transcribe correspondence from handwritten notes.
Coordinate onsite meetings, luncheons, coffees, in-house events.
Assist in file organization via Dropbox or Google Drive
Assist in CRM input and edit (customer relation management).
Coordinate direct email campaigns (or ability to learn email campaigning).
Coordinate the hosting of in-house events.
Edit WordPress web site (or ability to learn WordPress).
Greet and check-in clients and other guests for meetings and events.
Perform variety of office and personal errands.
Coordinate and manage vendors and contractors at office and/or residence.
Draft simple spreadsheets.
Light cleaning and organizing.
Excellent communication skills (written and verbal).
Extremely detail oriented to ensure accuracy and quality across all tasks.
Creative problem solving.
Detail to Appearance; dress in a professional manner.
Must be flexible and willing to work extra time during busy times and on call during weekends and after business hours.
Must demonstrate a can-do attitude.
Must be able to complete tasks thoroughly and accurately, sometimes with little direction.
Previous experience handling travel arrangements.
Ability to read and interpret various documents.
Ability to speak effectively among executives, clients, customers, and employees.
Ability to resolve complex administrative problems independently and perform tasks that are diverse and advanced.
High level of interpersonal skills to interact with co-workers and executives.
Ability to problem solve and follow through on a variety of tasks.
Ability to work on business and personal items interchangeably.
Demonstrate highest level of ethics and ability to maintain confidentiality at all times with all situations and documentation.
Demonstrate strong knowledge and extensive use of Microsoft Office and/or Mac OS, Google Calendar and other scheduling tools.
Must have reliable automobile with adequate auto insurance and good driving record.
Familiarity and/or Expertise Preferred (or desire to learn quickly)
Microsoft Excel, Word, PowerPoint
Interviewing/Face to Face Customer Service
Ethics. Works with integrity; Upholds organizational values.
Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.
Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit. Communicates effectively.
Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions.
Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Negotiation. Analyses each situation, looking for opportunities to make any situation more beneficial for the employer and the company. Participates effectively in communication to achieve optimum results.