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Remote work options
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Job description for Payment Operations Specialist at Hubster
Job Description
- Daily operations for payment settlement and back office payment.
- Identifies innovative ideas to improve the customer & partner journey and increase efficiency.
- Educating internal teams on online payments-related inbound topics.
- Work on daily ongoing processes with critical mentality to make recommendations on how to eliminate manual work and make processes more scalable.
- Getting your hands dirty with hands-on operational work on the ground if needed to ensure that all initiatives (Activation, Fulfillment, Support) are carried out effectively and seamlessly
- Prepare and present summaries and analyses of survey data, including tables, graphs, and fact sheets that describe survey techniques and result
- Coordinate with Head of Business Unit or team within Business Unit to ensure that the agreed process/ plan are executed properly and smoothly
Minimum Qualifications
- Minimum Bachelor Degree of any major
- 2+ years experience working in operation role at other start-up companies
- Demonstrates strong oral and written communication skills
- Demonstrates openness to change and ability to manage complexities
- Able to work individually and within the team
- Good understanding of online payment flows.
- Ability to work under pressure and capacity to adapt in a fast - paced environment.
- Good analytical skills and advanced Excel skills required.
- High attention to detail with proven ability to manage multiple projects and flexibility to re-prioritize based on the business needs.
- Be proactive in suggesting and implementing improvements to systems, procedures and scalability, including assisting in documenting all existing processes as required.
- Goal oriented and Data-driven attitude versus an opinion driven one.
- Curiosity and interest in new trends, payment methods and technology.
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