Partner Driver Engagement (CS via SocMed) - Yogyakarta
IDR2,300,000 - 3,400,000/Month
Customer Service
Contract · On-site
1 - 3 years of experience
This job was closed
Job Requirements
On-site
1 - 3 years of experience
Minimum Bachelor’s Degree
22-30 years old
This job post is managed by
Nur Mujahidin Ahya Riyanto
Online an hour ago
Skills
Job description for Partner Driver Engagement (CS via SocMed) - Yogyakarta at PT Sinergi Performa Cipta
Job Descriptions
- Partner Driver Engagement through Social Media ( Facebook channels ).
- Monitor the problems that drivers report on Facebook channels, and promptly respond to comments or inquiries with explanations and solutions.
- Engage our drivers in a timely manner.
- Committee to resolve all drivers problems within 24 hours after the driver report.
- Oversee the sentiment on Facebook channels and ensure that all member Facebook groups adhere to Facebook group rules.
- Collaborate with the social media team, product team, and relevant stakeholders to obtain updates related to products, features, or programs.
Requirement:
1. Bachelor degree from any major.
2. Minimum of 1 year of experience in Social Media Engagement (especially Facebook)
3. Strong understanding of social media platforms and best practices.
4. Excellent written and verbal communication skills.
5. Reliable, take initiative, and a good team player who enjoys a fast-paced environment.
6. Critical thinking with the ability of problem-solving.
7. Ability to work both independently and collaboratively in a team environment.
8. Capable of processing and analyze data is a plus (understanding the formula in Google Spreadsheet, Microsoft Excel, and Looker Studio)
About the company
Since established in 2010 SPC group currently operating nationwide with various group of companies focusing on Human Resources & Financial Services.
Best partner for business and corporation to grow their business both online & offline, with best system & Technology
Office address
Graha Sinergi Jl. KH Abdullah Syafe'i Blok A No.27C, Gudang Peluru, Jakarta Selatan 12870Glints Safety Tips
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