Job description for Operations Manager at PT. SEAGULL HOTEL MANAGEMENT AND INVESTMENT
Job Description
- Oversee daily hotel operations and ensure smooth service delivery.
- Supervise operational departments and staff performance.
- Maintain service quality, operational efficiency, and guest satisfaction.
- Manage budgets, operational reports, and departmental coordination.
- Ensure compliance with hotel policies and safety standards.
Requirements
- Bachelor's Degree in Hospitality, Business Administration, or related field.
- Minimum 3 years of hotel operations experience,
- Strong leadership, communication, and organizational skills.
- Knowledge of hotel operations, and budgeting.
- Fluent in English and proficient in Microsoft Office.
- Fluency in Mandarin is a strong plus / highly preferred.