Job description for Operations Executive (Mandarin Speaker) at PT Fastline Technology
About Timo
Timo is a social voice and entertainment platform connecting users through voice-based social experiences. We are looking for a Mandarin-speaking Operations Executive to support our Indonesia operations and facilitate communication with our international team.
Responsibilities
- Support Timo's day-to-day operations in Indonesia.
- Coordinate with internal teams, agencies, hosts, and users.
- Provide Mandarin–English/Indonesian translation support for operational communications and materials.
- Monitor platform activities and assist in resolving operational issues.
- Support agency and host onboarding and daily operations.
- Prepare reports and assist with operational projects and ad-hoc tasks.
Requirements
- Fluent in Mandarin and English; Bahasa Indonesia is required.
- Experience in Operations, Customer Support, Community Operations, or a related role.
- Strong communication, coordination, and problem-solving skills.
- Detail-oriented, proactive, and able to work independently.
- Experience in social media, livestreaming, or entertainment platforms is a plus.
