Job description for Operations Auditor, Quality Assurance - SPX Express (Pekanbaru) at PT Nusantara Ekspres Kilat (Shopee Express)
Job Description
- Conduct routine inspections at SPX Express’ Sortation Centers and Hubs operations to ensure compliance with policies, SOPs, workflows, and operational procedures
- Identify operational issues and opportunities for improvement
- Assess compliance levels using the Standard Assessment Checklist
- Summarize and report inspection findings on a daily, weekly, and monthly basis to support productivity improvement and cost efficiency
Requirements
- 1 year of experience in Quality Control, Quality Assurance, or SOP Compliance
- Experience in Logistics, Supply Chain, or e-commerce will be an advantage
- Strong understanding of logistics KPIs, metrics, systems, operational workflows, and quality assurance standards
- Strong communication skills with flexibility and the ability to work independently as well as collaboratively in a team
- Willing to travel, work in shifts, and be based in Pekanbaru, Riau
