
Operations Associate - Surabaya
Must have skills
Job description for Operations Associate - Surabaya at Lalamove Indonesia
Do you find it nearly impossible to create an impact? Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and happiness to their families?), monitor drivers' SOP and quality, and grow and maintain a high driver community.
Your impact won't end there; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives. You are the one who will directly empower our driver-partners and ensure their long-term economic viability.
Think you are up for it? Apply now and join us as #OneLalamove!
THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH AND ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED
Job Descriptions
- Design, develop and implement driver acquisition processes
- Focus on building up supply of Motorcycle, MPV, Van, and Pickup Bak in Surabaya and surrounding
- Hands on offline drivers acquisition & onboarding
- Setup drivers SOP and in charge of drivers quality
- Build and retain a high activity driver community
- Increase Lalamove’s brand awareness by substantially growing the number of branded vehicles
- Maintain order fulfillment corporation and non corporation
- Achieving total alignment with local teams when executing new initiatives
- Exceed individual and team targets & KPI's
Requirements
- At least 2 year experience from operations background, preferably from startup company.
- Understand with Surabaya market
- Ability to communicate in local languages are preferable
- Join or have strong connection with drivers community in Surabaya
- Ability to communicate, present and influence credibly and effectively at all levels of the organization
- Ability to champion new processes from plan to close
- Positive, passionate, proactive, self-initiative and attentive to details
- Strong verbal and written communication skills with fluent proficiency in written and spoken English
- Experience and familiar with spreadsheets, Microsoft Excel, and Power Point
About the company

Established in Hong Kong in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in 21 markets across Asia and Latin America connecting over 7 million customers with a pool of over 700,000 driver partners.
Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
Lalamove has become the strategic partner for businesses of all sizes to solve their last-mile delivery issues. From independent brick and mortar stores to large restaurants, retail chains and ecommerce businesses, Lalamove helps enterprises from a wide array of industries to scale and outsource their deliveries according to their needs. Companies no longer need to invest in running and maintaining in-house fleets thanks to our unique tech advantages that allow for same-day and advance bookings, and real-time tracking.
Office address
Menara Standard Chartered, Jl. Prof. DR. Satrio No.164, RT.3/RW.4, Karet Semanggi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940Company gallery







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Kira kira apa lagi ya yang harus saya sajikan di dalam CV saya ini
Mohon bantuannya untuk memberikan kritik atau saran untuk CV yang saya buat. Terima kasih banyak atas waktunya.
Panggilan interview lamaran kerja di PT dirgantara expres
Saya kurang yakin, soalnya alam at interview dg alamat kantor/ PT yg tertera di website nya berbeda.., mohon minta saran.,