Job Requirements
1 - 3 years of experience
This job post is managed by
May Lee
Last active 2 years ago
Skills
Job description for Operations Assistant at Zuo Yue Food
Job Scope:
- Assist in Operations which includes order planning, daily checking of orders, work closely with QC packer on daily packing of meals and matching of special requirements accurately, inventory management, etc.
- Provide Customer Service support by handling daily customer enquires (via Whatsapp, Social Media, Email), sending thank you/customised cards, updating website, keeping track of email subscribers, etc.
- Provide administrative support for Sales and Marketing by tracking orders, issuing invoices, confirming orders with customers, updating social media platforms, supporting collaborations, etc.
- Ad hoc duties as assigned
Job Requirement:
• Strong interpersonal skills and communication skills
• Good command of English and Mother Tongue will be an advantage
• Courteous and polite especially in answering enquiries via Social Media or Telephone
• Competent with Microsoft word, Microsoft excel functions, Adobe Acrobat, Instagram, Facebook, Whatsapp, Canva Shopify, etc.
• Comfortable with new technology and backend systems
• Proactive and willingness to acquire hands-on experience on the ground
• Able to work under pressure with high adaptability and initiative