Operational manager Ecommerce

PT QPLUS TRADE INDONESIA

IDR15,000,000 - 30,000,000/Month

Operations & Customer Service E-Commerce Operations

Full-Time · On-site

Minimum Bachelor’s Degree

3 - 5 years of experience

Job Requirements

On-site

3 - 5 years of experience

Minimum Bachelor’s Degree

25-45 years old

This job post is managed by

Skills

Social Media Marketing & Management

Affiliate Marketing

Ecommerce

Job description for Operational manager Ecommerce at PT QPLUS TRADE INDONESIA

Job Responsibilities

1. Live broadcast operation management: coordinate the daily, weekly, and monthly live broadcast schedule of the anchor, coordinate the allocation of equipment, venues, assistant anchors, and other resources; real-time monitor key data such as online number, GMV, conversion rate, and dynamically optimize the live broadcast process and interactive movement; quickly respond to sudden situations such as live broadcast interruption, violation reminders, public opinion disputes, and ensure the stability and compliance of live broadcasts.

2. Talent cultivation and assessment: Design a talent assessment system (including live broadcast duration, follower growth rate, conversion rate, and other indicators), regularly review live broadcast videos, and optimize talent speech, rhythm control, and camera performance; plan and organize internal training or external training to improve talent skills, fan operation, and emergency response ability.

3. Cross-team collaboration: cooperate with platform operation to obtain traffic support, event resources, and policy interpretation; coordinate with planning, editing, and investment teams to customize the host's persona and differentiated content plan; regularly output team operation reports to provide data support for management decision-making.

Job Requirements

1. Hard requirements: Indonesian nationality, proficient in english, bachelor's degree or above, 25-45 years old, no gender restriction; more than 2 years of team management experience in the live broadcast industry, the resume should clearly reflect the case of live broadcast operation, data optimization or team assessment.

2. Core competencies: Ability to control the entire live broadcast process, familiar with local platform rules in Indonesia (such as Shopee Live, TikTok Shop); strong sensitivity to data, can drive business growth through review; excellent cross-departmental communication and resource coordination ability, strong ability to resist pressure, adapt to flexible work rhythm.

3. ENGLISH IS A MUST

PT QPLUS TRADE INDONESIA

Outsourcing/Offshoring

1 - 10 employees

PT QPlus Trade Indonesia is a newly established representative company under BenShou Technology, a leading provider of human resources information technology platforms and integrated talent solutions. As part of BenShou Technology, which was established with support from OPPO, we bring expertise in operational services and talent development to the Indonesian market.

We are dedicated to empowering businesses and individuals by offering innovative solutions tailored to local needs. Backed by the resources and experience of BenShou Technology and OPPO, we are committed to fostering sustainable growth, driving innovation, and delivering value to our clients. Join us as we strive to create a dynamic and supportive environment where ambitions are realized.

Office address

Menara Sunlife, Jl. Dr. Ide Anak Agung Gde Agung Blok 6.3 Mega Kuningan, Jakarta Selatan

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