Job description for Operational Assistant at PT. Panmomo Retail Indonesia
Location: Alam Sutera
Salary: Rp 4.000.000/month
Panmomo is a small but growing stationery brand focused on calming, meaningful products and slow-living aesthetics. We’re looking for a detail-loving, organized, and kind person to help us keep things running smoothly behind the scenes.
Your Role:
You’ll be the person who helps make sure:
Everyone’s doing what they said they’d do (marketing, admin, sales)
Deadlines don’t slip
Simple tasks get tracked and followed up
Weekly KPIs and team updates are organized
Customer orders are correctly input into our internal system
Operational routines (Shopee upload schedule, stock flow, etc.) stay on track
You won’t be expected to “create strategy” — we just need someone dependable, gentle, and consistent.
What You’ll Be Doing:
Come to the office/warehouse daily (Monday–Saturday)
Check in with team members and follow up on task progress
Help update reports, trackers, and operational dashboards
Input customer orders (from sales team) into our internal system — accuracy matters
Organize SOPs, project schedules, and team reminders
Occasionally support with admin tasks like invoices or Shopee updates
You’ll Love This Role If You:
Enjoy calm, focused work (no chaos, no loud energy)
Are naturally organized, consistent, and neat
Like working in a small, supportive team
Feel satisfied when things are tidy and up to date
Want to grow into an operations or project support role
Work Schedule:
On-site only (Monday–Saturday)
Monday - Friday : 09.00 - 17.00
Saturday : 09.00 - 14.00
Requirements:
Detail-oriented and comfortable with repetitive tasks
Can work with Google Sheets and basic admin tools
Preferably 1–3 years experience in admin, customer service, warehouse, or retail ops
Willing to work on-site in Alam Sutera or Pamulang
Bonus if you love organizing things, cute stationery, or creating order from chaos
Please include your birthdate for internal administrative purposes
