Operational Admin

Position Overview

The Operational Administrator will oversee day-to-day administrative tasks, coordinate operations, and ensure the smooth running of our villas' management. You’ll be working closely with our villa managers and support teams to maintain top-notch service standards.

Responsibilities:

• Manage daily administrative tasks, including scheduling, correspondence, and record-keeping to ensure smooth operations
• Track and replenish villa supplies and amenities
• Assist with guest inquiries and ensure timely resolution of issues
• Generate operational reports and provide updates to the management team
• Maintain guest report records and ensure compliance with company procedures
• Work closely with the villa management team to streamline operations and improve efficiency

Qualifications:

• Min Bachelor Degree or Diploma in Hospitality Administration or related field is preferred
• Proven experience in hospitality administration
• Good communication skills, discipline, and time management
• Pay attention to detail
• Thinking positively, proactively, highly motivated, and highly enthusiasm for learning something new
• Can operate Google Workspace and Microsoft Office