Job description for OPERATIONAL ADMIN at RO3ST COFFEE
WE’RE HIRING — OPERATIONAL ADMIN
Employment: Full-Time
Location: RO3ST COFFEE - Gading Serpong, Tangerang
We are looking for a highly organized, detail-oriented, and proactive Operational Admin to support Management in monitoring and following up on day-to-day company operations. This role does not replace the PIC of each department. The Operational Admin will ensure that requests, transactions, documents, operational issues, and management instructions are properly followed up, completed, and reported.
Key Responsibilities
- Monitor and follow up on pending tasks across departments to ensure nothing is missed.
- Follow up with Finance regarding payment requests, transaction status, reimbursements, and supporting documents, while payment processing remains under the Finance PIC.
- Follow up with Purchasing & Inventory regarding requisitions, purchasing status, deliveries, stock-related requests, and required documentation.
- Recheck that transactions, requests, and operational activities have been properly completed and reported by the responsible PIC.
- Maintain a clear list of pending, ongoing, and completed matters for Management.
- Follow up with each department regarding missing documents, reports, approvals, or information.
- Monitor operational readiness, including meeting rooms, equipment, facilities, and other Management requirements.
- Coordinate follow-ups when operational issues occur and escalate unresolved or urgent matters to Management.
- Ensure Management instructions are communicated to the relevant PIC and followed through until completion.
- Provide regular updates to Management on outstanding tasks, issues, and items requiring decisions.
- Support Management with general administrative coordination and ad-hoc operational follow-ups.
What We’re Looking For
- Highly organized and detail-oriented
- Strong follow-up and coordination skills
- Proactive — does not wait to be reminded
- Able to keep track of multiple tasks and departments simultaneously
- Good communication and interpersonal skills
- Comfortable following up firmly but professionally
- Able to identify what is pending, what requires escalation, and who is responsible
- Proficient in Microsoft Office / Google Workspace
- Trustworthy and able to handle confidential company information
- Previous experience in administration, operations, or management support is preferred
URGENTLY HIRING !!
