Job description for Operation staff at Ubiklan
About the Role
We are looking for an Operations Staff to manage the operational execution of UBIKLAN campaigns and coordinate directly with our partners. This role requires strong communication, attention to detail, and the ability to ensure campaigns run smoothly from preparation to execution.
Key Responsibilities
- Handle and monitor the day-to-day operational execution of advertising campaigns.
- Communicate campaign information, schedules, and requirements to UBIKLAN partners.
- Coordinate and follow up with partners and internal teams to ensure campaigns run according to plan.
- Handle operational inquiries from partners and assist in resolving issues or escalating them to the relevant team.
- Maintain campaign data, documentation, and operational reports.
- Support front-office activities when required.
- Perform other operational tasks as assigned by the Operations Manager.
Qualifications
- Minimum D3/S1 in any major.
- 1–2 years of experience in Operations, Customer Service, Front Office, Client Service, or related roles is preferred.
- Fresh graduates with strong communication and organizational skills are welcome to apply.
- Excellent communication and coordination skills, with a customer-oriented mindset.
- Detail-oriented, responsive, and strong in follow-up.
- Able to work independently and manage multiple tasks in a dynamic environment.
- Proficient in Microsoft Office / Google Workspace, especially Excel or Google Sheets.
