Job description for Operation Specialist (Mandarin Speaker) at PT Realfun Shining Investment
Qualifications:
- Fluent in both Mandarin and Indonesian (is a must).
- Interested in the Virtual Reality (VR) or entertainment industry.
- Bachelor's degree in Business, Management, Operations, or a related field.
- Open to fresh graduates, though experience in retail, outlet, or operational roles (is a plus).
- Proactive, detail-oriented, and willing to work in a mobile role (frequent outlet visits).
- Strong communication, teamwork, and accountability.
Job Description:
- Visit outlets regularly to ensure daily operations follow SOPs and meet performance standards.
- Support and monitor outlet sales performance and assist teams in achieving their targets.
- Ensure all store needs (stock, equipment, staffing) are fulfilled and well-managed.
- Identify and solve operational issues quickly and professionally.
- Compile regular reports on outlet performance, challenges, and opportunities.
- Help improve customer experience by tracking foot traffic and conversion.