Job description for Online Services (Merchant Platforms) at PT Monarki Kaya Rasa
Online Services (Merchant Platforms)
Role goal: memastikan semua platform online (GoFood/GrabFood/ShopeeFood + Google Maps) rapi, konsisten, dan perform.
Jobdesc
- Setup & pendaftaran outlet baru (data outlet, lokasi, jam, administrasi)
- Update menu (add/remove, harga, varian, add-on, foto)
- Jalankan promo & campaign per outlet/per platform + monitoring
- Optimasi fitur in-app (voucher, bundle, recommended, dsb)
- Manage rating & reputasi: balas review/komentar (merchant + Google Maps)
- Koordinasi ke pihak platform/merchant untuk issue
- Weekly analytics & report + insight action plan
- Analisa kompetitor
Kualifikasi
- Teliti, rapi, dan kuat admin
- Punya ownership & responsif (bisa handle banyak outlet sekaligus)
- Cepat belajar tools/platform baru
- Bisa Google Sheets/Excel
- Komunikasi jelas & sopan
- Training disediakan, mau belajar & tahan ritme
