Odoo Technical Specialist
IDR5,000,000 - 9,000,000/Month
Full-Time · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience
This job was closed
Job Requirements
On-site
1 - 3 years of experience
Minimum Bachelor’s Degree
Skills
Data Migration
Training
ERP Software
PostgreSQL
Project Management
Odoo
Uat
Job benefits
Team-building events
Build camaraderie and trust within the company
Career growth
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Job description for Odoo Technical Specialist at PT Bion Digital Indonesia
PT BION DIGITAL INDONESIA
You will join our growing, dynamic, fast-paced Odoo Technical Team.
The Odoo Technical Specialist is a key member of the support team, responsible for providing technical assistance and guidance to clients and end-users using the Odoo ERP system. This role involves diagnosing and resolving technical issues, providing functional and technical expertise, and ensuring customer satisfaction. The specialist will work closely with the development and implementation teams to troubleshoot and resolve complex problems.
You will be a part of a team of BION Technical Team that will focus on ERP (Odoo) development and implementation. We aim to deliver a cutting-edge, seamless, effective, and efficient system for our clients.
Job Description
- Perform L2 support to clients
- Complete and clear documentation for every performed task
- Perform testing of new functions/ modifications
- Assist user in User Acceptance Testing and conduct user training
- Perform Data Migration
- Configuration, installation, and maintenance of server and multi-database Odoo environments
- Provide the best possible solutions for client needs
- Respond promptly to client inquiries via various support channels (email, phone, ticketing system, etc.).
- Address technical queries related to Odoo modules, configurations, and customizations.
- Provide clear and concise explanations of technical concepts to non-technical users.
- Analyze and troubleshoot technical problems reported by clients and end-users.
- Collaborate with the development team to find solutions to complex issues and escalate unresolved problems as needed.
- Perform thorough testing to replicate and verify reported bugs or errors.
- Provide timely updates to clients regarding issue status and resolution progress.
- Assist clients with system configurations, including user access rights, security settings, and workflow setups.
- Offer guidance on customizing Odoo modules to meet specific business needs.
- Help clients understand the implications of customizations and advise on best practices.
- Maintain a comprehensive knowledge base by documenting technical issues and their resolutions.
- Create and update technical support articles, FAQs, and user guides for clients and internal team members.
- Participate in internal knowledge-sharing sessions to enhance the team's expertise.
- Participate in testing new Odoo releases and updates to identify potential issues and ensure smooth deployments.
Job Requirement
- Proficient in written & spoken English
- Eager to learn a new programming language and technology
- Able to work under pressure
- Ability to work on a dynamic and fast-paced team
- Ability to work and communicate with the whole company
- Open-minded
- Data-driven, growth mindset, ability to think outside the box and identify the real pain point, and come up with the best practical solutions
- Quick learner
- Responsible
A Glimpse Of Working With PT Bion Digital Indonesia
- Working on a fun team that will welcome you as a family instead of an employee
- Chance to collaborate with other big companies (national and international) across Indonesia and the globe
- Dynamic working conditions and environment
- Direct communication and discussion with anyone within the company
- Transparent company inside out
- And more company benefits, which will be explained in the later recruitment stage!
Job Requirements
- Perform Odoo L2 Support
- A deep understanding of ERP (Odoo) and Python is a must
- Understanding of PostgreSQL, Javascript, XML, SCSS, HTML, Java, Qweb
- Able to operate Linux, Git
- Troubleshoot and debug applications
- Creating software documentation
- Gather and address technical and design requirements
- Provide training and support to the internal teams
- Familiarity with Odoo's core modules and ability to understand and troubleshoot customizations.
- Excellent problem-solving skills and ability to think analytically.
- Effective communication and interpersonal skills to interact with clients of varying technical backgrounds.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
- Reachable and Responsible
Qualifications
- Bachelor's Degree in Information Technology, Computer Science, or related fields, with a minimum GPA of 3.00/4.00 or equivalent
- Working experience: minimum 2 years in Odoo ERP field - Technical Support/ Development is a must
Please note that this is a full-time role
This role will start immediately
Job location: Greater Jakarta Area (BSD) - onsite (WFO) - located at BSD Area, Tangerang Regency
Our team will reach out to you if you are shortlisted for the interview process.
DISCLAIMER
Kami menghimbau agar pelamar pekerjaan selalu berhati-hati terhadap upaya penipuan dengan modus lowongan kerja. Lowongan pekerjaan dari PT Bion Digital Indonesia adalah 100% GRATIS dan tidak dipungut biaya apapun.
Interview process
1. Apply via Glints
2. Job Application Screening
3. Stage 0 - Job Application Form
4. Stage 1 - HR Interview
5. Personality Test
6. Stage 2 - User Interview
7. Offering Letter
About the company
PT Bion Digital Indonesia is a company focusing on implementing Enterprise Resource Planning, where technology and people are synergized. We provide a Cloud-based Smart Enterprise Resource Planning Software Solutions, tailored and personalised specifically for your business.
With the aim to support Industry 4.0 Revolution, we focus on innovative development and improvement, including Business Process Improvement Consultancy and Intelligence Enterprise Resource Planning (i-ERP).
We always believe that software is an powerful enabler in your business. However, the core lies within the people who operate it. Therefore, our people in BION always provides the best consultancy and training services, to ensure that our ERP software is fully utilized by the users to its maximum potential, and provide unrivalled advantages towards its users.
Our 50+ clients (and still rapidly growing) comprises companies from various industries, from Freight Forwarding, Logistics, Textile Manufacturing, Pharmacy Distribution, Market Research Company, Oil and Gas, and many more.
At BION, we care. Our core focus in all aspects of business is how we treat the people around us. Whether it’s our employees, customers, or the wider community, we value our standards for these interactions. Our commitment to these values drives our mission to create a safe workplace environment which in turn fosters empowerment in our people and their service to you.
Dedication, commitment, and passion, are all that drives US to deliver the best solutions for your business.
Contact us, and witness the transformation in your business.
BION ERP - #simplifynow
Office address
Komplek Pergudangan dan Industri Blessindo, Blok B Nomor 10 Jl Raya H. Tabri No. 228, Bojong Kamal, Kecamatan Legok, Kabupaten Tangerang, Provinsi Banten, Indonesia 15820Glints Safety Tips
Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.
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