Tangerang

Susu Cuerpo dan programnya merupakan rekomendasi dari ahli gizi sehingga bisa menjadi solusi terpercaya untuk membantu banyak orang untuk menaikan BB secara sehat dan ideal.

PT Gemuk Sehat Bahagia

Indonesia

Location: RUKO ALICANTE BOULEVARD B 39, TANGERANG - BANTEN

CUERPO Indonesia is a leading retail company specializing in health milk designed to help individuals increase body weight and enhance appetite. We are committed to delivering high-quality products and satisfactory service, aiming to improve the life quality of our customers.

We are seeking a dedicated and proactive Nutritionist Customer Support to join our team. The ideal candidate will be responsible for assisting customers with their inquiries related to nutrition and diet programs, ensuring they receive timely and effective support.

Provide exceptional customer service by responding to inquiries via chat.

Assist customers with nutritional consultations, including assessments of nutritional status and dietary needs

Handle customer complaints and provide effective solutions

Collaborate with team members to ensure smooth workflow and share knowledge about programs, meal plans, auto text, and standard operating procedures (SOPs)

Offer support and service to customers before, during, and after the purchase of products

Maintain deep product knowledge, particularly regarding nutrition for weight gain

Provide nutritional consultations and solutions for customers facing weight gain issues

Enhance customer satisfaction by delivering responsive, informative, and empathetic service

Actively communicate and build strong relationships with customers to encourage repeat orders

Minimum of a Bachelor's degree in Nutrition, Dietetics, or a related field

Proficient writing and typing skills, with fast typing abilities to keep up with team workflow

Skilled in using Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides)

Familiar with web browsing (Google Chrome) and various social media platforms

Strong verbal communication skills for effective interaction with customers and teammates

Ability to communicate clearly and effectively in writing, especially in a chat format, addressing diverse customer inquiries and complaints

Knowledge of basic nutrition principles, including nutritional assessment, dietary needs calculation, and calorie content of foods

Ability to assist customers with nutritional issues and weight gain programs

Quick learner with the ability to adapt to the customer support environment

After a 10-day training period, candidates should be able to integrate into the customer service workflow and understand various materials, including programs and SOPs

Good attitude, active, meticulous, and goal-oriented

Willing to work in Gading Serpong, Tangerang, with working hours from 15:00 - 23:00 WIB

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