Job Requirements
Job benefits
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Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
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Skills
Job description for Network and System Engineer at eVantage Technology Pte Ltd
- Point of escalation for complex technical issues – remotely or onsite at the clients’ premise; and demonstrate ownership through resolution
- Own the relationship with some of our larger clients and VIPs – be their primary point of contact for technical issues
- Participate in the planning and the implementation of IT solutions for our clients – ranging from cloud deployments, new servers to deploying network infrastructure
- Work with engineering team and lead in the planning and implementation of IT systems and infrastructure projects and ensuring quality of work
- Contribute in pre-sales activities that will require technical input and assessment
- Guide and mentor other junior engineers on their path of development
- Ensure proper and timely documentation of tasks carried out and update of our internal knowledge base
- Exceptional problem solving ability
- Outstanding customer service and stakeholder management skills
- Good command of English
- Possess strong leading and/or mentoring skills
- Strong technical hands-on skills
- Strong networking configuration and troubleshooting experience (switches, routers, firewalls, wireless set up and VPN)
- Excellent troubleshooting skills of end user equipment (e.g. Windows and Mac systems)
- Good knowledge in SCCM, Linux, AWS and Azure
- Min. 3 years of relevant working experience
- Willing to work after office hours if required
- Prior experience of leading and/or mentoring a team of engineers is highly desirable
- Possession of Microsoft MCSA, MCSE (Messaging) and CCNA certification is an advantage