Job description for Middle Solution Engineer/Business Process Analyst at Referensiin_Aja
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Job Description:
- Collaborate with stakeholders across all organizational levels to understand existing processes, challenges, and new initiatives.
- Develop and document detailed process mappings, including activity diagrams, for each department.
- Engage with Heads of Departments (HODs) and relevant stakeholders to validate and confirm identified processes.
- Provide expert technical and domain advice to enhance the quality and efficiency of business processes.
- Identify opportunities for process transformation and propose operationally sound solutions to meet business requirements.
- Support audit exercises by collaborating with stakeholders to address findings and ensure compliance.
- Have adequate experience in business process design using MS Visio and business process implementation leveraging SOX-based approaches.
- Assist the Head of Solutions in strategic planning related to system architecture and process enhancements to support business growth and transformation.
Requirements:
- Bachelor Degree in Information Technology, Computer Engineering/Science, Accounting information system, or equivalent
- Preferable 3-5 years of related working experience in Business process analyst
- Having basic accounting and/or financial transactional knowledge will be desired
- Domain knowledge with at least 3 years of working experience in Telco IT systems will be desired
- Excellent analytical, troubleshooting and written/verbal communication skills
- Meticulous at analysis/design documentation
- Pro-active, independent, resourceful, able to work in a team environment and work independently with minimal supervision
- Positive disposition with ability to work well with all functional levels within the organization
- Strong analytical skills and experience in process mapping, optimization, and transformation.
- Proficiency in creating detailed activity diagrams using process design tools, such as MS Visio.
- Knowledge of SOX-based approaches for business process implementation and compliance will be preferable.
- Excellent communication and interpersonal skills to liaise effectively with stakeholders.
- Proven ability to provide technical and domain-specific advice.
- Experience in supporting audit exercises and ensuring compliance with business processes.
- Business travel to regional countries is expected
- Proficient in Bahasa Indonesia, English
Industry : Tech
Location : Jakarta
Contract : 12 Months, WFO

