Job description for Mice Travel Sales at PT Jelajah Tujuh Benua
Job Summary
Drive sales of MICE (Meetings, Incentives, Conferences, and Exhibitions) services by identifying business opportunities, building strong relationships with corporate clients, preparing customized event and travel proposals, converting inquiries into confirmed projects, and achieving individual sales targets while ensuring exceptional client satisfaction.
Responsibilities
1. Promote and sell MICE services, including meetings, incentive trips, conferences, exhibitions, corporate events, and group travel solutions. Identify, generate, and develop new business opportunities through prospecting, networking, referrals, and other sales channels.
2. Build and maintain strong relationships with corporate clients, government institutions, organizations, and business partners to secure repeat business.
3. Handle client inquiries, understand business requirements, and provide suitable MICE solutions tailored to clients' objectives and budgets.
4. Prepare proposals, quotations, presentations, budgets, and event concepts for prospective clients.
5. Conduct client meetings, sales presentations, and negotiations to secure new MICE projects.
6. Follow up on quotations and proposals to maximize conversion rates and achieve sales targets.
7. Coordinate with the Operations team, hotels, airlines, venues, vendors, and other suppliers to ensure smooth execution of confirmed projects.
8. Identify upselling and cross-selling opportunities for additional travel, accommodation, transportation, team building, event production, and other related services.
9. Monitor project profitability and ensure all commercial terms are aligned with company objectives.
10. Prepare sales reports, maintain accurate customer records, and update the CRM system regularly.
11. Stay updated on market trends, competitor activities, destinations, venues, supplier promotions, and industry developments to provide competitive MICE solutions.
Requirements
1. Minimum High School graduate; Diploma or Bachelor's degree in Tourism, Hospitality, Event Management, Business, Marketing, or a related field is preferred.
2. Minimum 2 years of experience in MICE Sales, Corporate Sales, Travel Sales, Event Sales, or a similar role.
3. Proven track record of achieving sales targets and generating new business.
4. Strong sales, negotiation, presentation, and relationship-building skills.
5. Excellent communication and interpersonal skills with a customer-oriented approach.
6. Proactive, results-driven, and able to work under pressure to meet deadlines and sales targets.
7. Strong organizational and project coordination skills with attention to detail.
8. Proficient in Microsoft Office and CRM systems; familiarity with travel booking systems is an advantage.
9. Good command of English, both written and spoken.
10. Willing to travel and attend client meetings, site inspections, and business events when required.
