Job Requirements
Less than a year of experience
Skills
Job description for Marketing and Community Team Intern at Productive
The role
You will be part of our community team that focuses on customer engagement and content marketing. As a first point of contact for customers, the team plays an important role in delivering a great customer experience.
Expectation
You should love interacting with people to maintain a warm and friendly vibe. You are expected to work independently to complete the assigned tasks.
Main responsibilities
1. Marketing (social media channels - IG, Tiktok, Telegram etc)
- Plan and design content for our social channels
- Draft engaging copy
- Take photos and videos as part of the content strategy
- Brainstorm and execute seasonal promotions, community events and collaborations
- Handle communications and outreach on platforms
2. Community
- Assist operations at our focus space (setting up the space, preparing brewed coffee & refilling snacks, passing lunch orders to customers)
- Help to top up inventory when stock is low
- Familiarise yourself with the customer booking platform to carry out administrative tasks
Requirements
- Currently pursuing a degree/diploma or waiting to enter university (you must be able to commit to the work schedule, see job info)
- Possess a keen eye for aesthetics and design
- Familiar with IG, Tiktok and Telegram
- Experience with basic graphic design, photo and video editing tools (Canva, Lightroom etc)
- Proficiency in Photoshop, Illustrator/Inkscape, Premiere Pro/Final cut is an advantage
- Familiar with Google suite (Drive, Sheets, Forms)
Job information
- 5 days per week between Mon-Sun (9am to 6pm)
- 3 days at the outlet and 2 days WFH/on location if required
- Internship duration 3 to 6 months
- The team oversees focus spaces and marketing for fitness classes and workshops/community events