Job description for Manager Live Stream at Babycare
Responsibilities
- Manage and develop live streaming strategies to increase GMV, orders, traffic, and conversion.
- Lead and manage the Live Streaming team, including Hosts and Live Streaming Operators.
- Plan and manage live streaming schedules, campaigns, and daily operations.
- Monitor live streaming performance and analyze key metrics.
- Set team and individual performance targets and provide regular feedback.
- Develop and improve Host performance through coaching, training, and evaluation.
- Work closely with E-commerce, Marketing, Content, KOL, and other teams to support business growth.
- Prepare regular performance reports and provide insights and recommendations to management.
- Ensure live streaming operations follow company SOPs and achieve business targets.
- Take ownership of problems during live sessions and ensure they are resolved quickly.
Requirements:
- Minimum 3–5 years of experience as a Live Streaming Manager, Live Commerce Manager, Live Streaming Supervisor, or similar leadership position.
- Proven experience managing and developing a team of Live Hosts and/or Live Operators.
- Strong experience with TikTok Shop Live and/or Shopee Live.
- Strong understanding of live commerce metrics, including GMV, orders, viewers, conversion rate, CTR, and ROAS.
- Proven track record of achieving or improving live streaming sales performance.
- Strong leadership, communication, and problem-solving skills.
- Able to analyze performance data and turn insights into actionable strategies.
- Strong ownership and ability to work in a fast-paced environment.
- Willing to be placed in Sunter, North Jakarta







