Manage Service Officer

PT Lotus Lestari Raya

Rp5,500,000 - 5,700,000/Month

Computer & Software IT Support

Full-Time · On-site

Minimum Associate Degree

1 - 3 years of experience

This job was closed

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

21-30 years old

Male only

Skills

Ticketing System

Help Desk

Customer Service

IT Support

Teamwork

Network Troubleshooting

Hardware Maintenance

Technical Support

Troubleshooting

Remote Support

Job Benefits

Health Insurance

THR

Work Insurance

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Job description for Manage Service Officer at PT Lotus Lestari Raya

Memantau jaringan dan layanan menggunakan tools monitoring.
Menangani respons awal insiden serta melakukan eskalasi ke Engineer.
Menyusun laporan harian mengenai status layanan dan kegiatan teknis.
Menjaga dokumentasi sistem dan pengecekan onsite secara berkala.

Kualifikasi:

Laki laki, minimal D3 Teknik Informatika/Teknologi Informasi/sejenis.
Memahami dasar jaringan komputer dan tools monitoring.
Bersedia bekerja dalam shift dan standby.
Teliti, komunikatif, dan mampu bekerja secara tim.

PT Lotus Lestari Raya

11 - 50 employees

LOTUS Group provides a wide range of services with passionately dedicated experienced team to continuously making positive impact for the business sustainability.

Our main business units consist of

* Information Technology Contractor & Services

* Graphic Design & Digital Offset Printing Services

* Staffing Agency & Outsourcing Services (for Admin, Sales & Field Engineers)

* Logging Services (for land clearing)

* Costudying, Coworking & Event Space

With supporting business units which are providing:

* Snack & Beverages Services (for private and corporate events)

* Document Shipping & Logistics Services

Office address

Ruko Permata Regency Blok C No.31, Jl. H. Kelik, Desa/Kelurahan Srengseng, Kec. Kembangan, Kota Adm. Jakarta Barat, Provinsi DKI Jakarta, Kode Pos: 11630

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