Job description for Maintenance & Housekeeping Support at PT. Mindo Small Business Solutions
DO NOT QUICK APPLY - READ THIS: Are you a Rockstar Maintenance & Housekeeping Support? Do you speak English fluently (you will responsible for coordinating and managing maintenance and housekeeping services by liaising with vendors and assigning tasks) and can write amazing emails and chats in North American English?
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I am a Recruiter at Mindo looking for immediate assistance with the following tasks:
Key Responsibilities:
- Receive, assess, and prioritize maintenance and housekeeping requests.
- Coordinate with vendors and assign tasks to ensure timely completion.
- Schedule site visits and monitor service quality.
- Maintain accurate records of requests, assignments, and follow-ups.
- Communicate with overseas clients and vendors via phone, email, and chat.
- Collaborate with colleagues and internal departments to ensure smooth operations.
Requirements:
- Communication & Language Skills
- Excellent written and verbal English communication skills (neutral accent preferred).
- Fast, accurate typing with grammatically correct responses.
Skills & Competencies:
- Strong problem-solving and decision-making abilities.
- Good research, sourcing, and basic negotiation skills.
- Highly organized with the ability to multitask effectively.
- Quick learner, adaptable to new tools and processes.
- Self-motivated and detail-oriented, able to manage multiple open cases.
Experience:
- Customer service, call center, banking, hospitality, logistics, or similar experience is a plus.
- Experience in vendor coordination, building management, maintenance, or housekeeping services is an advantage.
Work Conditions & Attitude:
- Professional, responsible, punctual, and adaptable.
- Able to handle stressful situations calmly.
- Willing to work on-site
- Willing to work night shift hours including graveyard shifts, weekends, and holidays.
Hope to work with you! Good luck!
