Livestream Support Freelance (Broadcast)

Company Description

ASA Indonesia, headquartered in Yogyakarta, is a pioneering Fast-Moving Consumer Goods (FMCG) company driven by innovation and technology. Leveraging advanced tools and market insights, ASA Indonesia develops high-quality products that cater to the dynamic needs of consumers. The company is dedicated to building market-leading brands that deeply resonate with customers. With a collaborative and visionary team, ASA Indonesia is committed to shaping the future of the FMCG industry.

Role Description

This is a part-time, on-site Livestream Support Freelance role based in Yogyakarta. The Livestream Support Freelancer will provide technical and customer support during live broadcasts to ensure smooth streaming experiences. Daily tasks will include troubleshooting technical issues, coordinating with team members, and assisting customers with inquiries or concerns. The role requires a proactive approach and the ability to diagnose and resolve issues promptly during live events.

Job Desc

Test live streams and equipment to ensure everything is functioning properly.

Organize video assets, graphics, and overlays for use during broadcasts.

Ensure all branding and assets meet the standards.

Handle transitions, overlays, graphics, and live chats as needed.

Respond quickly to any technical issues, minimizing disruptions to the broadcast.

Operate broadcast equipment during live events.

Monitor audio and video quality throughout the broadcast to ensure seamless output.

Qualifications

Proficiency in Technical Support and Troubleshooting to resolve issues efficiently during live broadcasts using OBS

Strong Communication skills to assist host live and collaborate with the team effectively

Strong Analytical Skills for diagnosing issues and optimizing livestream performance

Flexibility to work on a part-time and on-site basis, with availability during live events

Experience with livestream or broadcasting platforms is a plus