Job description for Live Streaming Coordinator at Nantube MCN Indonesia
We are looking for a KOC Operations Coordinator to manage and improve the performance of assigned KOCs in our live commerce projects. You will be responsible for managing 2–3 KOCs, monitoring their performance, analyzing key metrics, and working closely with KOCs and internal teams to achieve business targets.
Job Description
• Manage and coordinate 2–3 assigned KOCs and take ownership of their performance.
• Monitor daily and weekly performance metrics, including GMV, GPM, viewers, CTR, and conversion.
• Identify performance issues and provide recommendations or improvement strategies.
• Monitor KOC performance throughout the W1–W4 assessment period and prepare performance reviews for confirmation or elimination decisions.
• Manage post-confirmation KOC performance and monitor monthly KPI achievement.
• Identify underperforming KOCs and recommend necessary actions such as restructuring, product switching, or project adjustments.
• Coordinate daily communication between KOCs and the internal project team.
• Work closely with the Paid Traffic Team to test creatives and target audiences to improve KOC performance.
• Prepare daily and weekly performance reviews and reports.
• Coordinate with the Chinese team and ensure smooth communication regarding project execution and performance.
Qualification :
• Previous experience in live commerce operations, KOC/creator operations, or related fields.
• Strong communication and team management skills.
• Able to manage and coordinate multiple KOCs effectively.
• Strong interest in data and ability to understand performance metrics such as GMV, GPM, CTR, and conversion rate.
• Proactive, responsible, and willing to learn.
• Able to work in a fast-paced and target-oriented environment.
• Fluent in English, both written and spoken, as the interview and daily coordination with the relevant team will be conducted in English.
• Willing to work on-site at Elang Laut, North Jakarta.
Preferred Qualifications
• Experience in TikTok Shop, marketplace operations, creator/talent management, or video production is a plus.
• Experience working with KOCs, influencers, or livestreaming talent is preferred.
• Comfortable working with performance data and Excel/Google Sheets.
• Experience working with a Chinese team or in a cross-cultural working environment is a plus.
What We’re Looking For is someone who is hands-on, data-sensitive, proactive, and comfortable taking ownership of KOC performance. You should be able to communicate clearly, spot problems from data, and turn those findings into practical actions.
